August 3, 2017

My Experience Signing A Contract With Lyft As A Specialized UX Designer.

Lyft is doing horrible things to destroy the livelihoods of it's contractors. Maybe it's partially a symptom of a larger contract style work problem due to Californias standard "at will" employment rules. Nevertheless their actions are unprofessional, negligent, and severely financially damaging.  

We all know job searches suck, and in my experience it takes three to eight months to find a decent job in San Francisco. I was fortunate to have multiple interview processes going forward and a potential $30,000 contract from a small business owner when Lyft and I (via the recruiting agency Talent International) finally reached an agreement on an hourly rate. Thinking it would be a good opportunity to work with another company that has a well known and growing brand, I accepted their offer to work as a Specialized User Experience Designer.

I then emailed the other recruiters and companies I was talking with to thank them and let them know I had accepted another offer and would not be continuing with them. Standard business practice. Over the rest of the week I completed the various necessary paperwork; employee agreements, non-disclosure agreement, direct deposit, etc.

The following Monday the contract started and I was there in the Lyft office just before 9am. By 10 am I was waiting for a new laptop to be ready along with a few other new hires. All pretty normal so far, maybe a bit slow of a start, but it's SF where most engineers think 10am is early.

But then Lyft's new contractor onboarding person (Cody Raduha) comes up to me saying theres a problem with my contract, specifically that Lyft's finance department didn't approve my rate and I needed to leave. Strange considering there were multiple calls going back and forth on rate and that I actually agreed to price lower than anything I had accepted in two years. Even more strange that they continued to send a contract offer at that rate, clearly stated in black and white. And then continued with all the associated employment paperwork through the end of the previous week; which required that I agree to giving two weeks notice to terminate employment.

Seeming equally confused about the situation, Cody said not to worry and reassured me that Lyft would "make this right." After leaving the Lyft office I followed up via email with the hiring managers at Lyft and the recruiting agency. Both responded by pointing squarely at the other to blame them and claim they have no liability in the matter.

So here we are, three months later. Lyft and Talent International have done nothing to rectify the damage they've done by their incompetent and negligent actions.  Leaving me still looking for a new job and hoping I find something before I'm homeless. 


Don't use Lyft. Don't use Talent International.